Personal Information
The Oklahoma Historical Society website will not collect personally-identifiable information about visitors (including name, address, phone number, or email) unless it is provided to us voluntarily.

Contact Us
If you have questions regarding our website, please contact our webmaster by emailing webmaster@okhistory.org or call 405-522-4019.

Tamretail.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected using SSL encryption software. To learn more about SSL, follow this link: www.verisign.com.

Tamretail no longer supports the version 3.0 SSL protocol as of November 6, 2014.
Please review your browser version to ensure it supports the latest secure protocols.

Apple Safari: http://support.apple.com/downloads/#safari
Google Chrome: https://www.google.com/chrome/
Microsoft Internet Explorer: https://www.microsoft.com/ie/
Mozilla Firefox: https://www.getfirefox.com/
Opera: https://www.opera.com/

Access to all of our users' information is restricted. Tamretail.com operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at webmaster@Tamretail.com, or call toll free 1-800-390-1119, to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

All Tamretail.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and Cisco firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.

All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, Tamretail.com employees are notified and/or reminded about the importance of privacy, and what they can do to ensure that customers' information remains protected at all times.

If you have any questions or concerns about Tamretail.com's security practices, you can send us an email at service@Tamretail.com.

Special Offers

Our special offers are sent only to customers who grant Tamretail.com permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Tamretail.com news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.

Correction/Updating/Reviewing Personal Information

Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our Help section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

Choice/Opt-out

For customers who wish to opt-out and stop receiving Tamretail.com special offers and related news, Tamretail.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking here to unsubscribe or by un-checking the "permission to send" field when processing their orders. They may also send e-mails to webmaster@Tamretail.com with a request to be removed. Finally, they may use the link provided in all Tamretail.com communications to automatically unsubscribe.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from Tamretail.com, you will still be able to view news of policy changes at www.Tamretail.com. Otherwise, you may e-mail us at webmaster@Tamretail.com or call us toll free at (800) 390-1119 to ask our customer service department about changes and updates.

Last Update

The Privacy Policy contained herein became officially effective January 1, 2014.

Address

Tamretail.com
10609 West 159th Street
Orland Park, IL 60467

Information submitted during the payment process is secured and only captured for payment processing. The Oklahoma Historical Society will not retain any record of credit card or bank routing information after the completion of this transaction.

Shipping and Handling

Please allow seven to ten business days to receive your order. Shipping times and costs will vary by the distance and method of shipment. If you wish to expedite your item delivery, please contact the Museum Store at 405-522-5214 to obtain a quote for shipment and coordinate payment.

If an item is out of stock the buyer will be notified as soon as possible. The item will then be placed on backorder and shipped to the customer upon receipt.

Books are generally shipped in padded mailing envelopes. Maps and posters are mailed in cardboard mailing tubes. Gift items and larger book purchases will be shipped in padded boxes.

Refunds
Refunds and exchanges must be in new and unused condition and are subject to prior approval. Return shipping costs are the responsibility of the buyer. Returns must be initiated within 45 days of shipment.

Wholesale and Tax-Exempt Orders
Wholesale, library, and school orders may be submitted by phone to 405-522-5214 or faxed to 405-522-0735. State law requires that OHS charge a sales tax to Oklahoma residents. If you do not live in Oklahoma, your order will not be subject to state sales tax. Currently, OHS is not set up to process tax-exempt purchases online. Please contact the store by phone to submit your order. You must provide a copy of your Tax Exemption ID card or letter with your order.

Frequently Asked Questions

What types of payment are accepted?
All major credit cards are accepted (American Express, Discover, MasterCard, and Visa)

What if I forgot my password?
You can request your password be reset any time online. Just click the "Login" link on the top right to go to the login page. Then click the "Forgot your password?" link and enter your email address. You will receive an email with your new password. 

I lost my receipt and need to review my order. What do I do?
To review past orders, sign in to your account and click "My Account" at the top right of the page. You will then have the option to review past receipts.

Contact Us

If you have questions or need assistance, place contact us. Standard office hours are Monday to Saturday from 10 a.m. to 5 p.m., Central. For your protection, please do not share payment information or credit card numbers through email or voicemail.